If dissatisfied with our products, we will be happy to offer suitable replacements or full refund where possible. For non-edible products customers have 28days for a refund or exchange.

Exchange or change of mind will not be acceptable for chilled (0-5 C) and frozen products for health and safety reasons.

All return  products must be returned in their original packaging with no tampering. Proof of purchase will be required for all returns and exchange products . Products Not Refundable Unless Faulty

The following products WILL NOT be refundable unless faulty:

• Frozen, smoked or perishable goods
• Baby food
• Top-ups and scratch cards are not refundable under any circumstances