Terms & Conditions


Shipping & Delivery
 

We plan to offer grocery delivery services across Ireland. However, for now, we are able to only serve customers in Dublin and surrounding areas.

All orders outside of Dublin will be delivered on one of these three days; Sunday, Wednesday and Friday

Please see link below for areas covered by our courier partner.

https://www.google.com/maps/d/u/0/viewer?ll=53.08832108602004%2C-5.274564088367274&z=7&mid=1f80WId2GB78j--9DqNaObP70C1jEgQA

We expect to deliver all orders within 24-72 hours. 

 

Privacy & Security

We reserve the right to use security and privacy devices where deemed applicable. Express Grocerys will treat all data collected with strict confidentiality and in line with data protection laws.

 

Returns, Refund & Replacements

If dissatisfied with our products, we will be happy to offer suitable replacements or full refund where possible. For non-edible products customers have 28days for a refund or exchange.

Exchange or change of mind will not be acceptable for chilled (0-5 C) and frozen products for health and safety reasons.

All return  products must be returned in their original packaging with no tampering. Proof of purchase will be required for all returns and exchange products . Products Not Refundable Unless Faulty

The following products WILL NOT be refundable unless faulty:

  • Frozen, smoked or perishable goods
  • Baby food
  • Top-ups and scratch cards are not refundable under any circumstance

 

Customer Services

For all queries and enquiries, please email us at [email protected]

 

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If you have any questions or need assistance with your order checkout, feel free to reach out to us. We're here and ready to help!

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